Frequently Asked Questions
Everything you need to know about getting your site up and running.
It's simple! First, get in touch via email or phone for an initial chat about what you need. Then, choose your domain name and send us your logo, images, and content. Finally, sign off your design and go live.
Standard is a single-page site that covers everything most small businesses need: who you are, what you do, where you operate, and how to contact you. Showcase adds a dedicated page and gallery for every service you offer, plus About Us, FAQs and Privacy pages, and lifts your search visibility through the multi-page structure. Reach goes further with a page per service per location, built for businesses that cover a wider area like a whole county. If you're not sure which fits, take the 20-second quiz at the top of the pricing section.
Your monthly fee covers everything you need to keep your site running smoothly: high-quality cloud hosting, your custom domain name, an SSL certificate to keep your site secure, ongoing security updates, and 15 minutes of support each month for any tweaks or questions.
Both are optional. Google Business Profile (£5/month) gets your business onto Google Maps, and we manage the reviews, posts and updates for you. Highly recommended for any local business that doesn't already have one set up. Business Email (£5/month) gives you a professional branded inbox like info@yourbusiness.co.uk with unlimited aliases, useful if you want to look more professional than a Gmail address. Skip either if you don't need them.
No, a custom domain name is included in your monthly hosting fee. We'll help you choose and set up the perfect domain for your business. If you already own a domain name we will help you link that to your new website.
Absolutely. Every site comes with an SSL certificate as standard, so your visitors see the reassuring padlock icon in their browser. We also handle ongoing security updates so you don't have to worry about a thing.
Every plan includes 15 minutes of support each month, which you can use for small tweaks, text changes, or image updates. If you need more extensive changes, just get in touch and we'll give you a quote.
Most sites are ready within a few days once we have all your content. The Standard package can often be turned around even faster.
None at all. Standard has no setup fee. Showcase (£200) and Reach (£300) have a one-off setup fee that covers the build of the extra pages. After that, your monthly fee covers hosting, your domain, SSL, security updates and support. No surprise invoices.
Of course! You can move between Standard, Showcase and Reach at any time. We'll handle the transition so there's no downtime for your business.
Yes. For e-commerce, AI integration, document downloads, interactive calculators or anything outside the standard plans, get in touch and we'll quote. Bespoke builds are priced per project based on what you need.