Frequently Asked Questions
Everything you need to know about getting your site up and running.
It's simple! First, get in touch via email or phone for an initial chat about what you need. Then, choose your domain name and send us your logo, images, and content. Finally, sign off your design and go live.
Your monthly fee covers everything you need to keep your site running smoothly: high-quality cloud hosting, your custom domain name, an SSL certificate to keep your site secure, ongoing security updates, and 15 minutes of support each month for any tweaks or questions.
No, a custom domain name is included in your monthly hosting fee. We'll help you choose and set up the perfect domain for your business. If you already own a domain name we will help you link that to your new website.
Absolutely. Every site comes with an SSL certificate as standard, so your visitors see the reassuring padlock icon in their browser. We also handle ongoing security updates so you don't have to worry about a thing.
Every plan includes 15 minutes of support each month, which you can use for small tweaks, text changes, or image updates. If you need more extensive changes, just get in touch and we'll give you a quote.
Most sites are ready within a few days once we have all your content. The Starter package can often be turned around even faster.
None at all. The upfront cost covers the build and the monthly fee covers hosting, your domain, SSL, security updates, and support.
Of course! You can move from Starter to Professional or Bespoke at any time. We'll handle the transition so there's no downtime for your business.